Terms Of Use

Terms of Use

Welcome to www.urbanalay.com (“Urbanalay” or “Platform”), owned and operated by URBANALAY REALTECH SERVICES. (referred to as “Company”, “we”, “our” or “us”). By accessing, registering, or using our website, you (“User”, “you”, or “your”) agree to comply with and be bound by the following Terms of Use (“Terms”), Privacy Policy, and other policies referenced herein.

If you do not agree to these Terms, please do not access or use the Platform.


1. Eligibility

  • You must be at least 18 years of age and capable of forming a legally binding contract under the Indian Contract Act, 1872.
  • By using Urbanalay, you represent and warrant that you meet all eligibility requirements.

2. Services Provided

  • Urbanalay provides a digital marketplace for listing, searching, buying, and selling properties in West Bengal and across India.
  • We also offer related services such as home loans, interior solutions, legal advice, and property insights through affiliated vendors or service partners.
  • Urbanalay is only an intermediary under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and does not own or directly sell any properties.

3. User Responsibilities

  • You agree to use the Platform only for lawful purposes and in compliance with all applicable Indian laws, including RERA (Real Estate Regulation and Development Act, 2016).
  • You must ensure that all information you provide (property listings, personal details, etc.) is accurate, true, and not misleading.
  • You agree not to upload or post any content that is defamatory, obscene, offensive, or violates the intellectual property rights of others.
  • Users (sellers or agents) must ensure properties listed comply with necessary approvals, permissions, and disclosures as per applicable real estate laws.

4. Listings & Transactions

  • All property-related data displayed on the Platform is based on information provided by the sellers, brokers, or developers.
  • Urbanalay does not guarantee the authenticity, accuracy, legality, or ownership of the properties listed.
  • Buyers are advised to conduct independent due diligence and verify the legal title and regulatory compliance of any property prior to entering into any transaction.
  • Urbanalay shall not be liable for any losses, damages, or disputes arising from user transactions.

5. Payment Terms

  • Certain services may be chargeable (such as premium listings, lead generation, or marketing services).
  • All payments, if applicable, are to be made in Indian Rupees (INR) through the authorized payment gateway integrated on the Platform.
  • Payment does not guarantee sale, purchase, or closure of any transaction.

6. Intellectual Property

  • All content, trademarks, logos, and service marks displayed on the Platform are the property of Urbanalay or its licensors and protected under applicable Indian intellectual property laws.
  • You agree not to reproduce, distribute, modify, or commercially exploit any content without prior written consent.

7. Third-Party Links

  • The Platform may contain links to third-party websites or services. Urbanalay is not responsible for the content, accuracy, or practices of these external sites.

8. Limitation of Liability

  • Urbanalay shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Platform.
  • Urbanalay's total liability to you, for any reason whatsoever, will be limited to the amount paid by you (if any) for services availed from the Platform.

9. Indemnification

You agree to indemnify, defend, and hold harmless Urbanalay, its affiliates, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Platform or violation of these Terms.

10. Privacy

Your personal information is governed by our Privacy Policy. By using Urbanalay, you consent to the collection, use, and disclosure of your information as outlined therein.

11. Modification of Terms

Urbanalay reserves the right to amend, modify, or update these Terms at any time without prior notice. Continued use of the Platform after such changes shall constitute your consent to the modified Terms.

12. Governing Law & Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India.
  • Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.

13. Contact Us

For any queries regarding these Terms, please contact:

  • Email: contact@urbanalay.com
  • Phone: +91 8100 627771
WhatsApp